Sinkheda Furniture: Timeless Craftsmanship from India

1. Returns

We strive to provide the best products/services to our customers. However, if you are not completely satisfied with your purchase, you may be eligible for a return under the following conditions:

• Items must be returned within [7] days from the date of purchase.
• The product must be unused, undamaged, and in its original packaging with all tags, accessories, and documentation.
• A valid proof of purchase (receipt or order confirmation) is required for all returns.
• Certain items, such as customized, perishable, or digital products, may not be eligible for return.

2. Refunds

Once we receive and inspect your return, we will notify you about the approval or rejection of your refund:

• If approved, your refund will be processed within [7] business days to the original payment method.
• Shipping and handling charges are non-refundable unless the return is due to our error (wrong/damaged item).
• If a refund is delayed or missing, please check with your bank or payment provider before contacting us.

Order Processing

• Processing Time: Orders are processed within [X] business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
• Order Confirmation: You will receive an email confirmation once your order has been successfully placed.

2. Shipping Methods & Delivery Times

• Standard Shipping: Estimated delivery within [X–Y] business days.
• Expedited Shipping: Estimated delivery within [X–Y] business days. Additional charges apply.
• Overnight Shipping: For orders placed before [cut-off time], overnight delivery is available in select areas.

Note: Actual delivery times may vary depending on your location and any unforeseen delays.

3. Shipping Rates

• Shipping costs are calculated based on the weight, dimensions, and destination of your order.
• Free Shipping: We offer free standard shipping on orders over [insert minimum order amount].
• You can view the applicable shipping charges during the checkout process before finalizing your order.

4. International Shipping

• We ship internationally to select countries. International shipping rates and delivery times vary based on your location.
• Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

5. Order Tracking

• Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package online.
• If you do not receive your tracking information or have any questions about your shipment, please contact our support team at [Your Contact Email/Phone].

6. Shipping Delays & Issues

• While we strive to ensure prompt delivery, delays may occur due to unforeseen circumstances such as extreme weather, carrier issues, or public holidays.
• If you experience a delay beyond the estimated delivery time, please reach out to our customer support for assistance.